Shipping & Delivery

Please order in advance to avoid delays (especially during peak periods like Christmas, Valentine’s Day, and Mother’s Day).

Delivery Times & Options

UK Standard Tracked Delivery — £2.99 Estimated arrival: 2–4 working days after dispatch.

UK Priority Tracked Delivery — £5.99 Estimated arrival: 1–2 working days after dispatch.

Free UK Tracked Delivery — £0.00 Available on orders £75+ Estimated arrival: 2–4 working days after dispatch.

Isle of Man Standard Tracked Delivery — £2.99 Estimated arrival: 1–3 working days after dispatch.

Isle of Man Priority Tracked Delivery — £5.99 Estimated arrival: 1–2 working days after dispatch.

Free Isle of Man Tracked Delivery — £0.00 Available on orders £75+ Estimated arrival: 1–3 working days after dispatch.

European Tracked Delivery — £14.99 Estimated arrival: 7–14 working days after dispatch. Temporarily suspended for EU deliveries.

International Tracked Delivery — £14.99 Estimated arrival: 7–14 working days after dispatch.

Important Shipping Information

• Same-Day Dispatch: Orders are shipped the same day or next working day after purchase.

• Carrier: All items are shipped via Isle of Man Post, using Royal Mail delivery networks.

• Delivery Delays: International delays may occur, especially during peak times.

• Address Accuracy: Please ensure your shipping details are correct, as we cannot refund orders sent to incorrectly provided addresses.

• Custom Fees: Non‑UK customers may be subject to import taxes or customs fees.

• Tracking: Once dispatched, you’ll receive a tracking number for real-time updates.

• Lost Parcels: If your parcel has not arrived 7 days after the estimated UK delivery window, or 14 days after the estimated international delivery window, please contact us for assistance.
  
  
• Holiday Cut-Offs: Seasonal cut‑off dates will be announced on our website and social media.

Shipping Policy

All orders are shipped via Isle of Man Post, using Royal Mail delivery networks. We dispatch orders the same day or the next working day after purchase.

Delivery times begin after dispatch. Occasional delays may occur due to postal volume, customs processing, or international transit — these are outside our control.

Please ensure your shipping address is entered correctly at checkout. We cannot refund or replace orders sent to incorrectly provided addresses.

For customers outside the UK, import duties or customs fees may apply. These charges are set by your country’s customs authority and are the responsibility of the recipient.